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YOU ARE HERE: Home Criminal Investigations Identity Theft Protection

Identity Theft Protection

If you have been a victim of Identity Theft or have had your wallet/purse stolen with valuable information (such as Social Security Cards, Drivers License, Credit/Debit Cards, etc.) the following procedures should be followed:

  • Contact your local police department and file a report
  • Make sure to get a copy of your police report and/or the case number
  • Contact the Department of Public Safety/Department of Motor Vehicles in the state where your license was issued. In Texas, the phone number is (512) 424-2600
  • Notify all creditors and merchants of your stolen credit cards
  • Notify your banks/credit unions
  • Contact the Social Security Administration at 1-800-269-0271
  • Contact the Federal Trade Commission to inquire if someone has applied for credit in your name. Call 1-877-438-4338 or log onto
  • Notify the U.S. Passport Agency at 1-202-647-0518 or log onto


Tips to protect your Identity

  • Shred all trash that has identifiers and account information
  • Never give information over the telephone or internet unless you initiated the conversation or you know who you’re dealing with
  • Remove extra information from your checks. Make the clerk or cashier ask for identification when your checks are used
  • Ensure all carbon copies from credit cards are destroyed
  • Check credit history and bank records frequently
  • Minimize the number of credit/debit cards that you carry in the event your wallet or purse is stolen.

For additional information and assistance on Frauds and Scams log onto the following websites sponsored by the Texas Attorney General’s Office:


Credit Bureau Information

If your identity has been stolen, contact the following credit reporting agencies and request a “fraud alert” be placed on each credit report. Also, request a copy of your free credit report to compare against your own records regarding what accounts may have been opened fraudulently.

Equifax: P.O. Box 740241 Atlanta, Ga. 30374 1-800-685-1111…credit report 1-800-525-6285...reporting of credit fraud Website —

Experian: 701 Parkway Allen, Tx. 75013 1-888-397-3742 Website —

Trans Union: P.O. Box 6790 Fullerton, Ca. 92634 report 1-800-680-7289...reporting of credit fraud Website -